What is SIPOC diagram? How to use it effectively

Hi, Welcome to all of you once again on your blog site. Today we will know about What is SIPOC diagram? How to use it effectively  (Supplier,Input,Process ,Output, Customer. In this session we will cover brief description about the What is SIPOC diagram? How to use it effectively so that a basic platform can be set to access next step. So requesting to you if you want to learn about this so please read this article carefully from beginning to end and I am confident that your attention during reading surely enhance your skill about What is SIPOC diagram? How to use it effectively as we know we all carried out these things in routine basis. It means your knowledge will enhance and your competency will enhance in respect of  What is SIPOC, how to prepare & importance with use (Supplier,Input,Process ,Output, Customer )

 

In this blog we will cover the below content:

 

• Introduction about SIPOC

• What is business process

• Business process and SIPOC

• Component of SIPOC

• Importance of SIPOC

 

Hope in the end of this blog you will be confidently  able to answers above question. So lets discuss above content one by one.

So enjoy the session. Have a good day!

Sipoc diagram
https://qualitywalagyan.com/measure Sipoc diagram

 

What is SIPOC :

SIPOC diagram is a tool which his used to defined the process in easy way so that each person can understand it easily and work in the same direction as prescribed in SOP. It’s an acronym that stands for S(Supplier),I(Input),P(Process),O(Output),C(Customers). This is very simple way to prepare SOP for any process .it need to follow the defined sequence only .It not an new methodology It was originated in 1980s from Total Quality movement  .In which the major focus was on to develop an system which his focus towards high quality and as we know to achieve high quality the first step is to defined the process properly. With the passage of time the demand and quality requirement is increased day by day so it’s very important the defined system robust so to achieve that level and expectation of customer. That’s why SIPOC is also used in six sigma, and lean methodology.

 

What is Business process:

Business process: As the name describe it self the process which are the back bone of business .it means the key process of an organization which are provide the direction to the business of organization. These processes are depend on the size of organization and the scope of organization. For example here are some key business process of and organization are Production, Quality, Maintenance, Store, Purchase, Production planning, marketing etc. Process will vary organization to organization.

Business process and SIPOC :

Business process and SIPOC: SIPOC diagram is play very important role in the success direction of any business process because with SIPOC we can easily identified the key activity and input required to carried out that particular activity and the source of input that is supplier ,and after execution of activity what is the output from that activity and who will be the customer that will get that output .And how to record that output and what are the check point in particular activity .All this things can be easily identified with the use of SIPOC methodology to design an process.

Component of SIPOC diagram:

As we know it is an acronym which stands for

S-“S” stands for supplier

I-“I” Stands for Input

P-“P” Stands Process/activity

O-“O” Stands for Output

C-“C” Stands for Customer

 

Let’s now discuss these one by one in brief detail.

S-Supplier :

It is defined as the source which his providing the input for process. Means It is the source which provide the required input in sense of information, material, resource, manpower etc. Supplier may be internal or external it depend on input required to carried out activity. Supplier is play vital role to completion the activity, because it is provider of fuel to ignite the activity .It means if there is no input supplier we cannot start our activity.

Input:

It second letter of SIPOC which means input ,in later stage we discussed about supplier who is supplying the input .Here we are talking about the input means the need or requirement which is required to start any activity .input may be any kind of material ,component ,etc. .it also depend upon the activity which his to be carried out.

P-Process :

it is another letter of word SIPOC which means process/activity which is the part of any business process .These are the key steps of any business process with the help of which any process will be carried pout and to achieve its target or goal. As we know every business process is having some defined goa land to accomplish these goal it is very necessary to defined the proper sequence of the activity of that particular business process.

Output:

As the name stats that output it means when any activity is being carried out there will an output will be generated for which the activity planned .Output may be any product ,information, source etc. it depends upon the activity identified .

C- Customer :

It is the last letter of word SIPOC which means Customer ,means when any activity is producing the output so ther will be someone that will demand for that output or that will consume that output which is called as customer .m

Importance of SIPOC:

  • Easy to understand
  • Standard approach for making SOP.
  • Systematic methodology
  • Easy to identify input ,supplier ,output ,customer of any activity.

Less  time consuming to create SOP

Thanks for your patience and concentratiSIPOC is defined as supplier, input ,process output, customer when we are going to make an standard operating procedure any process we have to consider SIPOC for for making this. It Help to identify input, output, supplier, customer for any activities which is performed during that process. It help to to understand easily about a process.

 

If we talked about sipoc for procurement. First we have to identify all the activities which are required to procurement of material etc.

Like

Release plan

PO making

Follow up

Receiving of material etc.

We have to identify supplier, input, output, customer for all these activities.

Question :

SIPOC examples for procurement and call centre.

Answer: SIPOC  is defined as supplier, input ,process output, customer when we are going to make an standard operating procedure any process we have to consider SIPOC for for making this. It Help to identify input, output, supplier, customer for any activities which is performed during that process. It help to to understand easily about a process.

 

In similar way we have to prepare Procedure for call centre.on during reading the topic, Hope you like this topic and the explanation of topic ,wish it will add up values in your competency and enhance your confidence to impart this practice in your professional carrier. We will meet soon with another topic for enhance basic skill which is required to fulfil the professional requirement. In case of any query or suggestion you can write us in comment box .

 

Thanks again for reading this topic. Hope you enjoyed this and it added some value in your knowledge.

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