What is interested parties? Need expectations as per IATF
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Understanding the needs and expectations of interested parties.
Before discussion this requirement let we understand first about need and expectation & Interested party.
Need :Require(something) because it is essential or very important rather than just desirable means full fill basis.
Expectation:A strong belief that something will happen or be the case means fulfil of wishes.
Interested party/Stakeholder:
Person or organization that can affect, be affected by, or perceive itself to be affected by a decision or activity
As the title describing it self-regarding the understanding the need and expectation of interested parties and we also aware about “interested parties those have direct or indirect linkage with organization” so they have some kind of effect or potential effect on the organization’s ability to consistently providing its product and services to full fill the customer and applicable statutory and regulatory requirements
To accomplish this few key activity need to carried out:
- Determination of interested parties that are relevant to the quality management system;
- In this step organization need to identify the interested parties either its internal or external in respect of organization. This activity can be carried out with the help of CFT by just considering the basic question like “Is it relevant –Yes or No”.
- By doing this practice an team will get list of Interested parties which are linked to directly or indirectly to organization activity.
- Determination of the requirements of these identified interested parties that are relevant to the quality management system.
- It means after listing out the interested parties next step is to determine what are the requirement of these parties individually. Which will give a summarize doc. with interested parties and their requirements.
- Now organization need to review and monitor these data on timely basis to keep updated information in their hand.
Tool and technique used :
Ok
brainstorming techniques.
Example of Interested parties are listed below:
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What is interested parties? Need expectations as per IATF
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